Returns & Exchanges
At The Ohm Store, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the unwashed and unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing